Privacy Policy

Last updated: 10/01/2025

This Privacy Policy explains how VIBE4LIFE LTD (“we”, “us”, “our”), a company registered in England and Wales (Company No. 16405568), collects, uses, discloses, and protects your personal data when you visit or interact with the website https://vibe4lifeofficial.com/ (“Website”), including when you create an account, make purchases, subscribe to communications, or otherwise use our services.

1. Data Controller Contact Information

VIBE4LIFE LTD
Registered Office: 16 Stanmore Street, London, England, N1 0LQ
Email: vibesandthrive1@gmail.com

2. Personal Data We Collect

We collect personal data you provide directly to us, including:

• Account information: name, email address, telephone number, shipping and billing address, username and password. 
• Purchase data: order details, payment information (note: payment card data is processed by secure third-party payment processors; we do not store full card numbers). 
• Communications: correspondence, feedback, customer service requests. 
• Marketing preferences: whether you agree to receive promotional emails or newsletters.
   

Automatically collected data includes:

• Technical information: IP address, browser type and version, time zone, device information.
• Usage data: pages visited, referring URLs, interactions with the Website.
• Cookies and tracking technologies (see Section 5).
   

3. How and Why We Use Your Data

We use personal data:

• To provide, operate, maintain, and improve the Website and services. 
• To process orders, deliver products, and manage accounts. 
• To communicate with you, including order confirmations and customer service responses. 
• To personalise your experience. 
• To send marketing communications where you have consented. 
• To detect, prevent, and investigate fraud or other unlawful activity.
   

We will only process your personal data where lawful bases apply, such as your consent, performance of a contract, legitimate interests, or compliance with legal obligations.

4. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience and analyse site usage. Cookies may be:

• Essential: necessary for site operation.
• Analytical/Performance: to understand how users interact with our Website. 
• Functional/Preference: to remember choices you make.
   

You can manage cookie preferences via your browser settings or our cookie banner controls. For detailed information on cookies we set and their purposes, see our Cookie Policy.

5. Sharing Your Personal Data

We may share data with:

• Service providers and processors who help us operate the Website and fulfil services (e.g., payment processors, hosting providers, analytics services).
• Marketing platforms where you have consented to targeted communications. 
• Law enforcement or regulators if required by law or to protect rights, safety, or property.

We do not sell your personal data to third parties for their own marketing purposes.

6. International Data Transfers

If your data is transferred outside the UK (for example, where hosting or service providers operate internationally), we will ensure adequate safeguards are in place, such as standard contractual clauses, to protect your personal data.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or to comply with legal, tax, accounting, or reporting requirements. Specific retention periods are documented internally and reviewed regularly.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Request access to your personal information.
• Correct inaccurate or incomplete data.
• Request deletion (where we are not required to retain it).
• Request restriction of processing. 
• Object to direct marketing or certain types of processing. 
• Request data portability. 
• Withdraw consent where processing is based on consent.

To exercise rights, contact us at vibesandthrive1@gmail.com.

9. Marketing Communications

If you subscribe to marketing communications, you may opt out at any time by using the unsubscribe link in emails.

10. Security Measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or destruction, taking into account the risks and nature of the data we process.

11. Children’s Data

Our Website does not knowingly collect personal data from children under 16. If we learn that such data has been collected without appropriate consent, we will take steps to delete it.

12. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect the most recent revision. We encourage you to review this Privacy Policy periodically.

13. Complaints

If you have concerns about how we handle your personal data, please contact us at vibesandthrive1@gmail.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).